The New Generational Mix

With the vast majority of companies currently employing a mixture of individuals (from the Silent Generation, Baby Boomer and Generation X), supervisors are faced with formulating cross-generational management techniques. This workshop explores the dynamics existing between the generations and provides participants with the tools to create a cohesive workplace utilizing each generation's strengths.

Course Benefits:

Program participants will gain:
  • An understanding of generational differences
  • Development of a cohesive workplace despite generational differences
  • Insight into characteristics of Generation X employees
  • Ability to assess workers in the interview process

Course Objectives:

  • Understand and resolve conflicts between workers of different generations
  • Assess and enhance your interviewing and recruiting practices
  • Develop mentoring programs within your organization
  • Motivate Generation X employees
  • Increase team-building effectiveness in the organization

Course Content:

  • The three generations and who they are
  • What differentiates each generation from the other
  • Why Generation X has an "attitude"
  • Motivational management of each generation
  • Conflict resolution through mentoring programs
  • A look at the future with Generation Y

Who Should Attend:

  • Human Resource managers and administrators, recruiters and labor relations managers, supervisors