E-Mail Management and Business Writing

E-mail is a business necessity: it is fast, direct and inexpensive. This hands-on program will help business people in all positions become more efficient and effective in their electronic correspondence. The training includes a premier video selected by Human Resources Executive magazine as one of its top ten training products, and a 16- page reference booklet.

Course Benefits:

Upon completion of this program, you will be able to:
  • Write clear and concise e-Mail messages
  • Manage your e-Mail more effectively
  • Have more impact with your e-Mail messages
  • Write professional correspondence using e-Mail

Course Objectives:

  • Write clear and concise electronic messages
  • Manage your e-mail more effectively
  • Have more impact with your e-mail messaging
  • Write professional correspondence using e-mail

Course Content:

  • e-Mail etiquette
  • Privacy
  • Legal issues
  • Business writing techniques
  • Grammar
  • Writing improvement factors
  • Creating effective opening statements
  • Organizational strategies
  • Proofing and editing
  • Resources and Tools

Who Should Attend:

  • Everyone