Beyond Diversity: Managing Interpersonal Differences

Beyond Diversity uses a practical approach to understanding and working with some of the diversity in human natures. It is designed to provide insights and strategies that can be integrated into a daily management style.

Course Benefits:

Program participants will gain:

  • Techniques for enhancing effectiveness in supervision
  • Strategies for building flexibility in taking advantage of the diversity in today's workplace

Course Objectives:

Upon completion of the program, you will be able to:

  • Identify the cultural contexts that shape differences
  • Understand how these differences affect interpersonal relationships
  • Use proven techniques to improve relationships
  • Identify characteristics of organizational cultures that promote valuing diversity
  • Develop a change model

Course Content:

  • Sources of individual differences
  • Dynamics of interpersonal relationships
  • Management strategies
  • Diversity management processes

Who Should Attend:

  • Managers, supervisors and team leaders