Using Resistance - To Change!

Managing change in organizations requires a deep understanding of why people resist change and how to utilize resistance as guidance -- to turn it into a positive resource. Resistance is a way people naturally try to avoid such dilemma. This workshop helps managers and supervisors understand what's behind the resistance they are experiencing in their organization -- and use it to further the change.

Course Benefits:

Program participants will gain:

  • Skills in identifying resistant behavior
  • Greater comfort in dealing with the feelings underlying resistance
  • An ability to work with, rather than push against, others' reluctance
  • Skills for dealing face-to-face with another's resistance
  • A personal strategy for managing resistance

Course Objectives:

Upon completion of the program, you will be able to:

  • Use resistance to identify its rood causes: misaligned or unclear
  • Develop strategies for preventing or managing resistance and for clarifying roles
  • Help others in your organization find ways of surfacing and reducing the dilemmas they may be experiencing as a result of change

Course Content:

  • Identify resistant behavior
  • What causes resistance?
  • Three key stages of any change or transition
  • A model and tools for managing resistance
  • The skill of identifying and articulating dilemmas
  • Diagnosing task, role and authority issues
  • Ways of reducing the main sources of resistance
  • Preventing resistance in planning for change

Who Should Attend:

  • Managers or project leaders responsible for initiating and managing change
  • Internal consultants or training professionals responsible for facilitating change
  • Teams experiencing change (attending as a group)