Understanding and Working with Diversity

This program uses a practical approach to understanding and working with diversity in human nature. It is designed to provide insights and strategies that can be integrated into daily management style. These techniques will enhance effectiveness in supervision and build flexibility in taking advantage of the diversity in today's workplace and corporate environment.

Course Benefits:

Program participants will gain:
  • Knowledge of the cultural factors that influence behavior
  • Methods of handling office relationships where diversity is an issue
  • An understanding of the types of interpersonal relationships.
  • Improved skills in managing diversity

Course Objectives:

  • Describe three types of interpersonal relationships
  • Identify cultural factors that influence behavior
  • Apply methods of encouraging cooperation from others in managing diversity
  • Develop a personal action plan
  • Define and describe the process of valuing diversity
  • Recognize the dimension of diversity
  • Describe common perceptions and reactions to issues of difference

Course Content:

  • Sources of individual differences
  • Dynamics of interpersonal relationships
  • Management strategies
  • Diversity management processes
  • Personal action plan
  • Changes in the American workforce
  • Diversity awareness survey

Who Should Attend:

  • Managers and supervisors
  • All employees within an organization