How to Succeed in the International Arena

This workshop reveals non-technical strategies and tactics for functioning effectively in an increasingly competitive global economy that demands awareness of special social etiquette and protocol skills. Emphasis is placed on recognizing the nuances involved in meeting the challenges individuals may face in the international business arena.

Course Benefits:

Program participants will gain:

  • Increased appreciation for cultural diversity and diplomacy in a global market
  • Knowledge of the importance of international protocol and etiquette
  • Awareness of the contrasts and comparisons with the "American" way
  • Enhanced understanding of cultural differences and expectations
  • Increased self-esteem and self-confidence regarding social protocols and etiquette

Course Objectives:

Upon completion of the program, you will be able to:

  • Function more effectively and at ease in international business environments
  • Demonstrate an understanding of international business protocol and etiquette
  • Utilize non-offensive body language to enhance communication
  • Utilize non-offensive body language to enhance communication
  • Project a more polished image when working in international situations
  • Feel more comfortable when working with populations of diverse backgrounds and from other cultures.

Course Content:

  • Pre-meeting strategies
  • Rank and status
  • Business card savvy
  • Learning cultural gestures: do's and taboos
  • Effective gift giving: strategic do's and don'ts
  • High and low context cultures and time dynamics
  • Eye contact; handshaking
  • Communication styles
  • Forms of address
  • Working a room; best techniques
  • International and continental image

Who Should Attend:

  • Anyone doing business in the international arena including those who may be stationed state side