The FISH¬ Philosophy

Imagine a workplace where everyone brings energy, passion and a positive attitude with them daily, where people are connected to their work, to their colleagues and to their customers. Impossible? Not at all. FISH is a tool to help you lead people toward creating that environment. The wisdom of a Seattle fish market is inspiring organizations world-wide to create fulfilled employees and customers. In this workplace, employees don't just fill orders; they provide people with friendliness, attentiveness and enthusiasm. Many national corporations have used this program to help increase productivity and retention rates.

Course Objectives:

Upon completion of the program, you will be able to:

  • Understand the importance and potential benefits of FISH
  • Implement FISH in your organization
  • Ensure a customer driven environment

Course Content:

  • What is FISH?
  • The four components of FISH
  • Choose your attitude for enhanced results

Who Should Attend:

  • Managers and supervisors