Change Management: Communication Skills for an Organization in Transition

Perhaps the most consistent aspect of today's business environment is change. Changes abound in organizational structures, procedures, human resource policies, techniques and technology. Employees may become unsettled, suspicious and even resistant. For the employee, change suggests a transposition from old, comfortable ways to new, uncertain ones, which are questionable and inconvenient. Leaders must discover ways to dissipate the resistance using effective communication.

Course Benefits:

The goal of this workshop is to introduce the fundamental concepts of change management, and establish a foundation for managing the change implementation process to ensure commitment. The topics covered will include:

  • Managing the human side of change, not just the business side
  • Developing a change management strategy for your project
  • Creating a communication plan
  • Lessening resistance to change

Course Objectives:

Upon completion of the program, you will be able to:

  • Diagnose employee resistance
  • Help employees transition through the change process
  • Create a successful action plan for personal and professional advancement during change
  • Develop a change management plan for your employees

Course Content:

The goal of this workshop is to introduce the fundamental concepts of change management, and establish a foundation for managing the change implementation process to ensure commitment. The topics covered will include: Managing the human side of change, not just the business side Developing a change management strategy for your project Creating a communication plan Lessening resistance to change "

Who Should Attend:

  • Leaders at all levels of the organization responsible for change