Day-to-Day Performance Management

Can you get the people you manage to perform to the best of their abilities? Can you motivate them to go "above and beyond" when the situation requires it? Are you able to use corrective feedback and recognition appropriately to keep your staff on track? This workshop gives supervisors and managers tools for helping employees become and stay high performers.

Course Benefits:

Program participants will gain:

  • An understanding of key concepts about employee motivation and performance improvement
  • Exposure to and practice using skills for managing employee performance

Course Objectives:

Upon completion of the program, you will be able to:

  • Identify the key elements of performance management
  • Gail employee commitment to performance improvement
  • Assign work and delegate responsibility more effectively
  • Monitor work and maintain communication with the employee
  • Address performance problems through corrective feedback
  • Use recognition and reward techniques to assure continuous improvement

Course Content:

  • The ABCs of performance management
  • Building and maintaining employees' self esteem
  • Focusing on performance, not personality
  • Assigning work and delegating responsibility
  • Giving performance feedback recognition and correction
  • Listening effectively to learn employee concerns
  • Conducting formal performance reviews

Who Should Attend:

  • Frontline supervisors; mid-level management